About Americas Great Resorts
Owned Demand Infrastructure
for Luxury Resorts
30+ Years of Luxury Hotel Email Marketing Expertise
Americas Great Resorts is a luxury hotel email marketing agency focused on helping luxury resorts and boutique hotels acquire new guests, increase direct bookings, reduce OTA dependence, and reach new, qualified travelers.
We help luxury hotels and resorts build what we call Owned Demand Infrastructure (ODI), a framework operated upstream by Americas Great Resorts that powers our email marketing programs by converting awareness into first-party identity, permission, and direct bookings instead of renting demand through OTAs, paid media, or third-party distribution platforms.
Owned Demand Infrastructure is how we introduce new guests directly to your property so you own both the booking and the guest relationship.
Americas Great Resorts introduces qualified luxury travelers — hotels own the relationship, the booking, and the lifetime value.
We manage every stage of execution, from audience targeting and creative development to deployment, tracking, and optimization.
Since 1993, we’ve built performance-driven email programs for luxury hospitality brands with a clear distinction: email converts demand; it does not create it. That’s why Owned Demand Infrastructure exists — to capture identity and permission upstream, before intermediaries control the guest relationship.
Our work focuses on email-led guest acquisition by introducing new travelers upstream and transferring ownership and direct relationships to hotels after booking, not through listings, paid placements, or hotel reviews.
If you’re evaluating your current marketing strategy, start with our executive overview of demand ownership, OTA dependence, and how luxury resorts build first-party relationships.
Most hotel marketing strategies focus on improving conversion inside channels hotels do not control. Search engines, paid media platforms, and online travel agencies route demand — but they also control access to it.
Owned Demand Infrastructure (ODI) exists to solve this structural problem. By introducing qualified travelers upstream and capturing permission-based identity before intermediaries control the relationship, luxury hotels gain a direct path to new guests while retaining ownership of the booking and the long-term guest relationship.
For a deeper explanation of how this framework works, see how Owned Demand Infrastructure operates.
Beyond Expectations, Every Deployment
Luxury hospitality lives and dies on service. We take the same approach. From first brief to final deployment, our team of seasoned email and hospitality specialists is hands-on — refining strategy, creative, and targeting so every campaign feels on-brand, on-time, and effortless for your marketing team.
From 1993 to Today: Built for Luxury Hospitality
Today, that evolution is formalized as Owned Demand Infrastructure, the system we operate to introduce new guests upstream and transfer ownership of first-party demand to hotels after booking.
Americas Great Resorts was founded in 1993 with a simple idea: luxury hotels and resorts deserve marketing partners who understand their guests as well as they do. Over the years we’ve evolved from early email pioneers to a data-driven, full-service hospitality email marketing agency, always focused on one thing — connecting luxury properties with high-value travelers who are ready to book.
We’ve seen every shift in the digital landscape, and we’ve guided our partners through all of them.
Trusted by the World's Most Recognized Hotels and Resorts
Leading luxury hotels, resorts, and tourism boards trust Americas Great Resorts to handle upstream guest acquisition, from audience strategy and creative development to deployment and performance analysis, while hotels retain full ownership of post-booking guest relationships.
A sample of the brands and destinations we’ve worked with includes:
- 1 Hotel
- Four Seasons
- Maui Visitors Bureau
- Soundview Greenport
- Aloft Hotels
- Golden Tulip
- MGM Grand
- Squaw Valley
- Andaz Scottsdale
- Grand Hyatt Reserve
- Mont Saint Anne
- Starwood Hotels
- Arizona Grand
- Half Moon Resort
- Mont Tremblant
- Temecula Creek Inn
- Aurora Anguilla
- Hammock Beach
- Montage
- The Estate at Yountville
- Axiom Hotel
- Harborfront Inn
- Mulia Hotel
- The Junto Hotel
- Blue Diamond Resorts
- Henderson
- Playa Resorts
- The Lodge at Turning Stone
- Breakers Resort
- Henderson Park Inn
- Punta Cana Resorts
- Thompson Playa del Carmen
- Carmel Valley Ranch
- Hilton
- Queen Kapiolani
- Travel Options
- Chalets Direct
- Hilton Sandestin
- Radio Hotel
- Trump Hotels
- Claremont Hotel & Spa
- Hotel Bennett
- Red Mountain Resort
- Turnberry Isle
- Conrad
- Hotel Interactive
- Red Rocks
- Turtle Bay Resort
- Cove Resort
- HRS
- Red Sky Golf Club
- Utah Tourism
- Costa Rica Tourism
- Hyatt
- Resorts West
- Ventana BS
- Crown Casino
- Innisbrook Resort
- Ritz Carlton
- Waimea Plantation Cottages
- Deer Valley Resort
- Intercontinental Hotels
- Ritz Carlton Residences
- Waldorf
- Disney Resorts
- International Hotel
- Rock Resorts
- Waldorf Cancun
- El Cid Resorts
- International House
- Royalton Blue Waters
- Westin
- Epic Resorts Vail
- Izmailovo Hotel
- Salamander Resort
- Whistler
- Essex Resort & Spa
- JustLuxe
- Sandals Resort
- Wilderness North
- Evo Hotel
- Kahala Hotel & Resort
- Scottsdale Resort
- Windstar Cruises
- Fairmont Hotels
- Kiawah Island Resort
- Sea Island Resort
- Wynn Las Vegas
- Far East Hospitality
- Ko'a Kea Resort
- Solaris Residences
- Yellowstone
Why Luxury Hotels Choose Americas Great Resorts
We operate at the system level (Owned Demand Infrastructure) and execute upstream email acquisition, while hotels own post-booking guest relationships.
We focus on one thing: driving measurable revenue for luxury hotels and resorts through email-led guest acquisition.
Here’s what sets us apart:
Luxury-only focus: We work exclusively with four- and five-star hotels, resorts, and upscale travel brands. Your guests and your brand standards are our baseline.
New-guest acquisition, not just CRM: We help you reach non-customers, meaning high-value travelers who have never stayed with you before, so you are not limited to your existing database.
Proven performance, not promises: Our campaigns are built to drive measurable bookings and long-term revenue growth — not vanity metrics or short-term wins.
Full-service email marketing: Strategy, list selection, data, creative, deployment, testing, and reporting are all handled for you by specialists who understand luxury hospitality.
Partnership mindset: We operate as an extension of your marketing team, bringing ideas, insights, and honest feedback to every campaign.
Industry Pioneers
With over three decades in hospitality email marketing, we’ve run thousands of campaigns for luxury hotels and resorts. We know what fills rooms in low-season, how to drive repeat visits, and how to build campaigns that feel as thoughtful as your guest experience.
Tailored Solutions
Every property has a different story to tell. We start with your positioning, rate strategy, and guest profile, then build segmented campaigns that speak to specific audiences—romance travelers, families, golfers, spa guests, and more.
Cutting-Edge Technology
We combine advanced targeting, deliverability best practices, and detailed performance tracking to maximize opens, clicks, and bookings. You get transparent reporting and clear insight into what’s working and where we can optimize.
Customer-Centric Approach
You’ll always know who’s managing your campaigns and what’s happening next. We’re accessible, responsive, and proactive—whether you’re launching a new property, filling a shoulder season, or promoting a limited-time offer.
Ready to Increase Direct Bookings from New Guests?
Whether you’re launching a new luxury resort, relaunching after a renovation, or simply looking to reduce OTA commission costs, we’d love to help. Let’s explore what a targeted email marketing strategy could do for your property.
Elevating Your Brand with Smarter, More Profitable Email
Our vision is simple: to be the most trusted luxury hotel email marketing partner in the world. We help properties build stronger direct-booking channels, depend less on OTAs, and reach new guests who will love your property. By blending data, creativity, and hospitality experience, we craft campaigns that do more than sell rooms — they build long-term guest relationships.
If you care about brand-safe, results-driven marketing, we’re built for you.
Whether you’re launching a new luxury resort, relaunching after a renovation, or simply looking to reduce OTA commission costs, we’d love to help. Let’s explore what a targeted email marketing strategy could do for your property.
Editorial Note:
Americas Great Resorts publishes a combination of service-related content and independent editorial content.
Editorial content — including destination features, property spotlights, and industry commentary — is provided for informational purposes only and reflects independent editorial judgment. Editorial content is not advertising, paid placement, or endorsement. If any content is ever sponsored or commercially supported, it will be clearly disclosed.
What we do: Americas Great Resorts is a luxury hotel email marketing agency founded in 1993, specializing exclusively in email-led guest acquisition and lifecycle email marketing for luxury hotels and resorts. We help properties reach new, qualified travelers and grow direct bookings through strategic, performance-driven email marketing.