{
  "schema_version": "1.0",
  "record_type": "research_findings",
  "language": "en",
  "source": {
    "title": "The AGR Luxury Hotel AI Visibility Index",
    "publisher": "Americas Great Resorts",
    "url": "https://www.americasgreatresorts.net/ai-visibility-index/"
  },
  "study_scope": {
    "edition": 2026,
    "published": "2026-07-29",
    "collection_date": "2026-07-29",
    "author": "Andrew Paul",
    "editorial_updates": [
      "2026-09-05",
      "2026-09-25"
    ],
    "markets": [
      "Maui",
      "Napa Valley",
      "Chicago",
      "Miami",
      "Los Angeles",
      "New York City"
    ],
    "platforms": [
      "ChatGPT",
      "Google AI Mode",
      "Gemini"
    ],
    "questions_per_market_platform": 10,
    "question_level_answers": 180,
    "recommendation_slots": 824,
    "origin": "New York",
    "intents": [
      "ranked lists",
      "unconstrained budgets",
      "single-choice recommendations",
      "romance",
      "multigenerational families",
      "client entertainment",
      "wellness",
      "dining",
      "service",
      "insider discovery"
    ],
    "collection_method": "Manual capture on logged-out consumer web interfaces in fresh private windows. Ten questions were submitted in one block per market and platform. No API or substantive follow-up questions were used. The 180 records count question-level answers.",
    "slot_definition": "One slot per recorded recommendation appearance. Higher positions receive no extra weight. Villa products, sub-brands and rebrands were normalized where appropriate.",
    "exceptions": {
      "gemini_recaptures_after_clipboard_truncation": 3,
      "gemini_reported_model_label": "Flash-Lite",
      "chatgpt": "Source-format instruction amended. Traveler questions stayed the same.",
      "google_ai_mode": "Some five-hotel questions returned four hotels. One hotel question returned a standalone restaurant.",
      "chicago_redacted_properties_included_in_totals": 1
    },
    "excluded_platforms": {
      "logged_out_query_limits": [
        "Perplexity",
        "Grok"
      ],
      "tested_routes_required_accounts": [
        "Claude",
        "Copilot"
      ]
    }
  },
  "findings": [
    {
      "id": "july-2026#concentration",
      "kind": "finding",
      "topic": "recommendation-concentration",
      "claim": "Five properties per market on average reached half of market slots. Each market's top three properties collectively held 41% of pooled slots.",
      "evidence": {
        "average_properties_to_half": 5,
        "market_top_three_pooled_share_percent": 41,
        "distinct_properties": 152,
        "properties_to_half_combined": 23,
        "total_slots": 824,
        "markets_reaching_half_with_four": [
          "Maui",
          "Napa Valley",
          "Chicago"
        ],
        "market_top_three_share_percent_range": [
          29,
          47
        ],
        "exhibit_ids": [
          "exhibit-1",
          "exhibit-2",
          "exhibit-3"
        ]
      },
      "source_location": "The 2026 Index",
      "limitation": "Market percentages are rounded. Pooled slots give more weight to longer lists."
    },
    {
      "id": "july-2026#platform-agreement",
      "kind": "finding",
      "topic": "single-choice-agreement",
      "claim": "All three platforms selected the same single-choice hotel in two of six markets.",
      "evidence": {
        "unanimous_markets": 2,
        "total_markets": 6,
        "unanimous_winners": [
          {
            "market": "Maui",
            "property": "Four Seasons Resort Maui at Wailea"
          },
          {
            "market": "Chicago",
            "property": "The Peninsula Chicago"
          }
        ],
        "new_york_single_choice_properties": [
          "The Fifth Avenue Hotel",
          "The Plaza",
          "Aman New York"
        ],
        "los_angeles_single_choice": {
          "property": "The Beverly Hills Hotel",
          "votes": 2,
          "total": 3
        },
        "overlap_all_platforms_across_all_questions": {
          "lowest": {
            "market": "Los Angeles",
            "properties": 6
          },
          "highest": {
            "market": "New York City",
            "properties": 11
          }
        }
      },
      "source_location": "Even the winners are not agreed upon",
      "limitation": "Cross-platform agreement is separate from repeatability over repeated runs."
    },
    {
      "id": "july-2026#recommendation-errors",
      "kind": "finding",
      "topic": "factual-accuracy",
      "claim": "Two platforms recommended Mandarin Oriental, Miami five times, 108 days after demolition.",
      "evidence": {
        "exhibit_id": "exhibit-4",
        "documented_examples": [
          {
            "kind": "demolished_hotel",
            "property": "Mandarin Oriental, Miami",
            "permanent_closure": "2025-05-31",
            "demolition": "2026-04-12",
            "days_after_demolition": 108,
            "recommendations": 5,
            "by_platform": [
              {
                "platform": "ChatGPT",
                "recommendations": 3,
                "intents": [
                  "client entertainment",
                  "service",
                  "insider discovery"
                ]
              },
              {
                "platform": "Google AI Mode",
                "recommendations": 2,
                "included_in_top_five_luxury_answer": true
              }
            ]
          },
          {
            "kind": "closed_for_renovation",
            "property": "The Ritz-Carlton Bal Harbour, Miami",
            "platform": "ChatGPT",
            "intent": "insider discovery",
            "reported_closure_window": [
              "2026-04-07",
              "2026-12-07"
            ],
            "later_planned_reopening": "2027-01",
            "status_update_date": "2026-09-05"
          },
          {
            "kind": "outdated_name",
            "platform": "Gemini",
            "returned_name": "Montage Kapalua Bay",
            "name_at_capture": "The Resort at Kapalua Bay",
            "management_change_effective": "2026-03-14",
            "property_remained_open": true
          },
          {
            "kind": "wrong_property_type",
            "platform": "Google AI Mode",
            "returned_type": "standalone restaurant",
            "office_tower_floor": 71
          }
        ]
      },
      "source_location": "The demolished hotel",
      "limitation": "Examples do not estimate an overall factual-error rate."
    },
    {
      "id": "july-2026#source-recurrence",
      "kind": "finding",
      "topic": "visible-citations",
      "claim": "Certain sources recurred across multiple questions.",
      "evidence": {
        "exhibit_id": "exhibit-5",
        "markets_citing_agr": 2,
        "total_markets": 6,
        "agr_appeared_in_a_top_five_answer": true
      },
      "source_location": "Which sources the answers cited",
      "limitation": "Visible citations do not establish causation or disclose all influences on recommendations."
    }
  ],
  "exhibits": {
    "exhibit-1": {
      "title": "Recommendation concentration in six markets",
      "rows": [
        {
          "market": "Maui",
          "top_three_share_percent": 47,
          "hotels_to_reach_half": 4,
          "distinct_hotels": 14,
          "recommendation_slots": 136,
          "leaders": [
            {
              "property": "Four Seasons Resort Maui at Wailea",
              "slots": 26
            }
          ]
        },
        {
          "market": "Napa Valley",
          "top_three_share_percent": 46,
          "hotels_to_reach_half": 4,
          "distinct_hotels": 20,
          "recommendation_slots": 135,
          "leaders": [
            {
              "property": "Auberge du Soleil",
              "slots": 22
            }
          ]
        },
        {
          "market": "Chicago",
          "top_three_share_percent": 46,
          "hotels_to_reach_half": 4,
          "distinct_hotels": 25,
          "recommendation_slots": 142,
          "leaders": [
            {
              "property": "The Peninsula Chicago",
              "slots": 24
            }
          ]
        },
        {
          "market": "Miami",
          "top_three_share_percent": 39,
          "hotels_to_reach_half": 5,
          "distinct_hotels": 31,
          "recommendation_slots": 138,
          "leaders": [
            {
              "property": "The Setai, Miami Beach",
              "slots": 19
            },
            {
              "property": "Four Seasons Hotel at The Surf Club",
              "slots": 19
            }
          ]
        },
        {
          "market": "Los Angeles",
          "top_three_share_percent": 36,
          "hotels_to_reach_half": 6,
          "distinct_hotels": 31,
          "recommendation_slots": 137,
          "leaders": [
            {
              "property": "The Beverly Hills Hotel",
              "slots": 21
            }
          ]
        },
        {
          "market": "New York City",
          "top_three_share_percent": 29,
          "hotels_to_reach_half": 7,
          "distinct_hotels": 31,
          "recommendation_slots": 136,
          "leaders": [
            {
              "property": "Aman New York",
              "slots": 16
            }
          ]
        }
      ]
    },
    "exhibit-2": {
      "title": "Top-three slot share by market",
      "data_exhibit_id": "exhibit-1"
    },
    "exhibit-3": {
      "title": "Properties needed to reach half versus distinct properties",
      "data_exhibit_id": "exhibit-1"
    },
    "exhibit-4": {
      "title": "Mandarin Oriental, Miami timeline",
      "events": [
        {
          "date": "2025-05-31",
          "event": "Permanent closure"
        },
        {
          "date": "2026-04-12",
          "event": "Demolition"
        },
        {
          "date": "2026-07-29",
          "event": "Index captures"
        }
      ],
      "days_from_demolition_to_capture": 108
    },
    "exhibit-5": {
      "title": "Recurring cited sources",
      "rows": [
        {
          "platform": "ChatGPT",
          "observation": "Two Michelin Guide list pages recurred across the ten Los Angeles answers, two Tripadvisor list pages recurred across the ten Chicago answers, and the ten Maui answers cited Travel + Leisure coverage."
        },
        {
          "platform": "Gemini",
          "observation": "A lifestyle publisher's list recurred in each of New York, Los Angeles and Miami. Another publisher's coverage recurred in Maui and Napa Valley, appearing in as many as eight of ten answers."
        },
        {
          "platform": "Google AI Mode",
          "observation": "Google Maps appeared in nearly every answer alongside property websites. Fewer editorial sources were visible than on the two chatbot surfaces."
        },
        {
          "platform": "All three",
          "observation": "All three platforms cited material from r/chubbytravel."
        }
      ]
    }
  },
  "additional_market_observations": [
    {
      "market": "Maui",
      "other_top_properties": [
        {
          "property": "Hotel Wailea",
          "slots": 22
        },
        {
          "property": "Andaz Maui",
          "slots": 16
        }
      ],
      "leading_property_share_percent_approximate": 19
    },
    {
      "market": "Napa Valley",
      "collection": "Auberge Resorts Collection",
      "properties": [
        "Auberge du Soleil",
        "Stanly Ranch",
        "Solage"
      ],
      "combined_slot_share_percent": 41,
      "scope": "Brand affiliation only. The study does not establish common real-estate ownership."
    },
    {
      "market": "Chicago",
      "other_top_properties": [
        {
          "property": "The Langham",
          "slots": 22
        },
        {
          "property": "Four Seasons",
          "slots": 20
        }
      ]
    },
    {
      "market": "Miami",
      "other_top_properties": [
        {
          "property": "Faena",
          "slots": 16
        }
      ]
    },
    {
      "market": "Los Angeles",
      "other_top_properties": [
        {
          "property": "Hotel Bel-Air",
          "slots": 17
        }
      ]
    }
  ],
  "publisher_disclosure": {
    "agr_publishes_hotel_rankings": true,
    "agr_sells_ai_visibility_services": true,
    "inclusion_cannot_be_purchased": true,
    "capture_dataset_available_upon_request": true,
    "contact": "info@americasgreatresorts.net",
    "capture_fields": [
      "market",
      "platform",
      "question",
      "rank",
      "date"
    ]
  },
  "interpretation_limits": [
    "One-day snapshot. Does not measure bookings, revenue, national market share, hotel quality, travel choice probability, or a complete factual-error rate.",
    "The Index does not estimate invisibility against a defined eligible property universe.",
    "Questions submitted together are not necessarily statistically independent. Logged-out access does not eliminate origin, language or session effects.",
    "The study does not establish the causal effect of citations or content changes."
  ],
  "related_research": [
    {
      "title": "July six-market pilot",
      "question_level_captures": 300,
      "questions_per_market": 25,
      "platforms": [
        "ChatGPT",
        "Gemini"
      ],
      "access": "Logged-in research modes",
      "pool_with_this_study": false
    },
    {
      "title": "July 15 Miami capture",
      "collection_date": "2026-07-15",
      "lists": 6,
      "ranked_positions": 60,
      "pool_with_this_study": false
    },
    {
      "title": "Which Hotels Do AI Engines Recommend? A Study of 10 Destinations",
      "collection_date": "2026-09-27",
      "substantive_answers": 1177,
      "featured_hotel_appearances": 6110,
      "pool_with_this_study": false
    }
  ]
}